If you have feedback for TechNet Subscriber Support, you recall when you issue first happen?ġ0.if we enter gpedit.msc in command prompt on issue win10 and enable below policy,then reboot your win10 ?finally remote from your mac computer to this issue win10,will the same issue happen ?Ĭomputer Policy\Computer Configuration\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Remote Session Environment Please remember to mark the replies as answers if they help. Video card driver and install the latest video card driver ,will the same issue happen ?ħ.if we logon win10(1909) locally,will the black screen issue ?Īfter we logon win10(1909)locally,if we run below command in command prompt(open as admin)on win10(1909),will it detect system issue? sfc scannowĭism /online /cleanup-image /restorehealthĨ.can we involve another windows computer(like win10 1903),then when we remote access from this mac computer to this computer ,will the same issue happen ? Then download the latest video card driver. 5.is this issue win10(1909)in AD domain or workgroup ?Ħ.is this issue win10(1909) a laptop or desktop comuter ?Ĭan you give the detail model of your issue laptop or desktop comuter ?Ĭan you go to offical website laptop or desktop computer
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